Organization Development and Change Northern Legal Service

Question: Describe about the Organization Development and Change for Northern Legal Service. Answer: 1. After going through the case study, it is understandable that the organization of Northern County Legal Service is suffering with multiple organization issues. At the initial stage, the issue, which grabs the eyes, is the organizations weakly managed interior and lack of arrangements to attain the clients. Most importantly, the team of stuffs is comprised of law students who have engaged themselves in the service for internship purpose. The team lacks in appropriate leadership as most of the time the stuffs forgets to complete the tasks and pays less attention to maintain punctuality. It is unfortunate that lack of apt leadership and organization style has led the stuffs to pay less attention to the words of the director Julie. On the other hand, for the director Julie it is found to be impossible to manage everything and give answers to everyones question. Therefore, lack of experienced and skilled directors is another pivotal issue for the service centre. Alongside, students are uneducated and lacks in skill to handle clients as the organization seems to have not provided any on field or off field training. Therefore, this non-profit organizations prime issues include lack of skilled and responsible directors, lack of interior arrangements and lack of training provided to the stuffs. 2. In this context, it is important to display some values and ethical aspects, which should be addressed by the organization of the case study. Instead of being a non-profit enterprise, the service centre acquires money from several foundation and charity house. The director Julie should consider that at any time the non-paid students could raise their voice to get compensation. Moreover, the case study indicates that the organizations most of the stuffs are law student and not every one of them. In case of giving legal advice, it should be addressed by a nonprofit organization also that law students or trainee should give clients legal advice only. It is not legal to acquire advice from a person who has no education in law. The issue of financial fraud is another significant matter that should be addressed by this service centre. Following the case study, it seems that the legal service centre does not bring any auditor to review funds of the group. Without the help of a profession al auditor, the company cannot catch any monetary fraud or fund abuse. 3. Considering the issues caught up in the case study, it can be recommended that, the director of this legal service agency needs to hire two professional individuals to give training and manage other directorial responsibilities. Most importantly, the organization should give priority to improvise its current accommodation and need to hire one more receptionist. The organization needs to give value to the acquired fund. Therefore, director Julie should take help of a professional auditor for reviewing the groups funds. On the other hand, the company should keep the law students only for the service of giving legal advice and should engage other stuffs in maintaining other official works like making schedule with the clients or managing phone calls. Nevertheless, the student stuffs of this agency should be given a convenient training session on weekly basis.